Thank you for choosing to shop at cobaltnew.com. Here is our refund policy:
Refund Conditions: We accept refund requests under the following circumstances:
The item is unused and in its original packaging.
Refund requests must be submitted within 30 days of receiving the item.
Refund Processing: Once we receive and review your refund request, we will begin processing your refund. Refunds will be processed based on the original payment method.
Refund Restrictions: Certain items may not be eligible for refunds, such as special sale items or personalized items. Please refer to the specific instructions on the product page for details.
Return Process: Please contact our customer service team for a return authorization and detailed instructions.
Contact Us: If you have any refund-related questions, please contact our customer service team:
Email: donaldcameau@cobaltnew.com
Phone: +1 203 625 1194
We will do our best to resolve any refund issues for you and ensure that you are satisfied with our service.